Terms and conditions
A quote is not a booking. Nothing is owed until you accept a written proposal.
Terms and conditions
The booking terms. Currently a skeleton.
A quote is not a booking. Nothing is reserved and nothing is owed until you accept a written proposal and we confirm it.
Prices. Quoted per person in US dollars unless stated. A quote holds for a stated period and is subject to availability at the time you accept it.
Park fees. Set by the Tanzanian authorities and can change without notice. Where they rise between quote and travel, the difference is passed on at cost.
Access provision. Measurements we publish are taken by us on the date shown. Properties change. We re-check before departure and tell you if something has altered.
Your responsibilities. Valid passport and visa, appropriate insurance, and accurate disclosure of access and medical requirements. We cannot plan around what we are not told.
Deposit percentage and when it is due (subject to confirmation).
Balance due date (subject to confirmation).
Cancellation scale by days before departure (subject to confirmation).
Force majeure and what happens if a park closes (subject to confirmation).
Governing law and jurisdiction (subject to confirmation).
Complaints and escalation procedure (subject to confirmation).
Whether client money is held in a trust account (subject to confirmation).
Not legal advice, and not reviewed by a lawyer. This document is a good-faith draft written for a prototype. A Tanzanian lawyer must review and rewrite it, and the company's registered details must replace the placeholders, before it has any effect. (subject to confirmation)
Tell us what you have in mind.
One conversation with the person who would plan it, and an honest answer about whether we are the right company for the trip.
Free, and with no obligation. A real planner replies within 24 business hours, East Africa Time. No payment is taken to enquire.